SALES & HOTEL/CONCIERGE LIAISON
Zed brings 20 years of experience as a trusted tour agent and educator of front line managers at tour desks in Melbourne’s tourism and hospitality industry. Zed is LATS conduit to the important travel influencers: hotel concierge, reservations staff, tour guides and information centre volunteers. By providing regular contact and up to date news and orientation of relevant new products and special offers, LATS’ clients are ensured of a holistic marketing approach that reaches right across the visitor journey.
Experienced in workshop presentations and trade events, training of reservations staff, customer service and sales techniques as well as regular reporting and feedback, Zed is a welcome and important contributor of LATS’ sales team.